National Consumer Council: money matters

The National Consumer Council (NCC) is the independent consumer policy expert, championing the consumer interest to bring about change for the benefit of all consumers. We do this by working with those who can make change happen - governments, regulators, businesses and people and organisations who speak for the needs of consumers.

We conduct rigorous research and policy analysis and work in an open and collaborative way. We publish our findings, and where needed, campaign for change. We provide independent advice to government.

In all our work we aim to help people come together to advance the consumer cause. The issues of poverty and disadvantage are at the heart of the NCC's work, as often the most vulnerable people find it hardest to be heard.

The NCC's policy work on financial services is focused on the interests of low-income consumers. We highlight and research problems consumers encounter when trying to gain access to suitable financial products and services, such as banking, credit, financial advice, saving products and pensions.

www.ncc.org.uk/moneymatters