Financial Ombudsman Service

The Financial Ombudsman Service provides consumers with a free, independent service for resolving disputes with financial firms. We can help with most financial complaints about:

• banking services
• credit cards issued by banks and building societies
• endowment policies
• financial and investment advice
• health and loan protection insurance
• household and buildings insurance
• investment portfolio management
• life assurance
• mortgages
• motor insurance
• personal pension plans
• private medical insurance
• savings plans and accounts
• stocks and shares
• travel insurance
• unit trusts and income bonds.

www.financial-ombudsman.org.uk